Returns Center

(domestic returns only)

How it Works

Select the items to return

Get a refund confirmation

Send it off within 5 business days

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, it will be processed within 5 business days. Please allow an additional 7 days for your refund to appear in your account.

What items are returnable?

  • Items purchased within 21 days of the order purchase date.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
  • Shoes that arrive with shipping labels affixed to the shoe box.
  • gift cards
  • Items that are worn or smell of perfume
  • Face masks
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