Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, it will be processed within 5 business days. Please allow an additional 7 days for your refund to appear in your account.

What items are returnable?

• Items purchased within 21 days of the order purchase date.

What items are non-refundable?

• Items marked as final sale.
• Free gifts or promotional items with retail value.
• Shoes that arrive with shipping labels affixed to the shoe box.
• gift cards
• Items that are worn or smell of perfume
• Face masks